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The Promissory Hotel Roanoke Exterior photo

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Key details

About the Hotel

201 South Jefferson Street, Roanoke

Close to the Roanoke Pinball Museum

Great

8.5

/10

Loved by The Promissory Hotel guests

The Exchange

loft room

spa-like showers

comfortable beds

historic building

"This hotel was wonderful from location to all the fine amenities."

Tony from United States

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"Parking was nearby and many places were withing walking distance."

Caressa from United States

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4-star city-center hotel in Roanoke with vibrant cultural experiences

Amenities

The Promissory Hotel offers a range of amenities including a fully-equipped fitness center and indoor swimming pool. The business center offers 24-hour access to computers and printing services. Guests can unwind in the evening at the hotel's lounge featuring a selection of local wines and craft beers.

Rooms

Accommodations consist of 200 spacious rooms, each equipped with a refrigerator and microwave for guest convenience. The hotel also provides suites with separate living areas and pull-out sofas, catering to families and groups. Each room features large windows offering views of the surrounding city.

Location

The Promissory Hotel is conveniently located near the historic downtown area of Roanoke, providing easy access to local shops and dining options. Seasonal events, such as the Dickens of a Christmas celebration, attract visitors to the area year-round. Guests can explore attractions such as the Virginia Museum of Transportation and Mill Mountain Zoo within a short drive.

Wellness

The wellness amenities at The Promissory Hotel include a modern fitness center and an indoor swimming pool available throughout the year. Group fitness classes are scheduled weekly, promoting healthy activity for guests. Spa services featuring massage and body treatments can enhance relaxation during the stay.

Dining

The on-site restaurant serves breakfast, lunch, and dinner, presenting a menu featuring locally sourced ingredients. Guests can choose from a variety of dishes, including vegetarian and gluten-free options. An inviting bar area complements the dining experience with a selection of regional wines and craft beers.

Highlights

Location: Steps from downtown shops and dining

Rooms: 200 spacious accommodations

Dining: On-site restaurant with locally sourced ingredients

Wellness: Indoor swimming pool for year-round access

“The transformation of this historic building into a sophisticated boutique hotel is truly striking, especially given its prime downtown location with immediate access to dining and shopping. Guests consistently note the exceptional comfort of the rooms, from the spacious layouts and high-quality linens to the remarkably inviting beds. The attached music venue and forthcoming restaurant further solidify its standing as a remarkable destination.”

James DavidEditor-in-Chief at Usvirginia

Price and Room Availability Calendar

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July 2026 - July 2027

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Check-in/ Check-out

Facilities

The Promissory Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.9/10Review score

General

No smoking on site
Wi-Fi
24-hour reception
No pets allowed
Luggage storage
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Services

Housekeeping

Business

Meeting/ Banquet facilities

Room features

Air conditioning

Location

201 South Jefferson Street, Roanoke

Explore Roanoke

Explore the Local Scene

Science Museum of Western Virginia Hopkins Planetarium

3 minutes' walk

A family-friendly museum featuring interactive science exhibits and an engaging planetarium. Perfect for curious minds.

Taubman Museum of Art

4 minutes' walk

Showcases contemporary art in a striking building. Offers free admission and rotating exhibits, making it a culture staple.

Virginia Museum of Transportation

7 minutes' walk

Displays the history of transportation in Virginia, featuring trains, cars, and planes. Engaging for visitors of all ages.

Roanoke Pinball Museum

2 minutes' walk

A nostalgic venue with dozens of pinball machines. Great for families or groups wanting a fun, interactive experience.

Mill Mountain Park

10-minute drive

Offers hiking trails and stunning views from the Mill Mountain Star. Ideal for outdoor enthusiasts and adventure seekers.

Wasena Park

30 minutes' walk

A serene spot for relaxation with walking trails and picnic areas. Perfect for those seeking a calm outdoor experience.

Jack Brown's Beer & Burger Joint

3 minutes' walk

Casual eatery known for gourmet burgers and local craft beer. A must-visit for burger lovers seeking quality.

Pita Pit

2 minutes' walk

Offers delicious and customizable pitas with fresh ingredients and vegetarian-friendly options. Quick and satisfying.

Roanoke Weiner Stand

3 minutes' walk

Classic spot for hot dogs and casual bites. Iconic local flavors in a relaxed atmosphere, ideal for a quick meal.

Center in the Square

3 minutes' walk

A vibrant cultural hub featuring live performances, art exhibits, and events for all ages. Always something happening.

Star City Playhouse

45 minutes' walk

Local theater showcasing various performances and community events. Offers a cozy setting for arts enthusiasts.

Getting around

City Centre
Roanoke 2 min · 400 ft
Airports
Roanoke (ROA) 13 min · 5.3 mi
Lynchburg Regional (LYH) 116 min · 48.0 mi
Bus
Bus stop 2 min · 400 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Internet

Wireless internet is available in the entire hotel for free.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about The Promissory Hotel from previous guests about their experience.

Review score

Based on 20 verified reviews

10.0 /10

Perfect

100 %

Recommend

Cleanliness

9.3/10

Comfort

9.1/10

Facilities

8.9/10

Free WiFi

8.7/10

Location

9.6/10

Staff

9.5/10

Value for money

8.7/10

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Choose dates for exact prices

THE PROMISSORY HOTEL

About the Hotel

Loved by The Promissory Hotel guests

Amenities

Rooms

Location

Wellness

Dining

Highlights

Price and Room Availability Calendar

Facilities

General

Sports & Fitness

Services

Business

Room features

Location

Reviews and Ratings

Next best alternative

Popular hotels all over the world